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Turn referrals into completed visits

Turn referrals into completed visits

Carethink automates referrals, faxes, calls, and voicemails, finds missing information, closes the loop, and prepares patients for completed visits.

Carethink automates referrals, faxes, calls, and voicemails, finds missing information, closes the loop, and prepares patients for completed visits.

Book a Demo

Fax and Referral Screen

Your team is drowning in the hidden work behind every referral.

It is the daily work required to receive the request, understand what is needed, collect missing information, prepare the patient, and keep the visit on track.

Referrals comes from everywhere

Referrals come through faxes, calls, voicemails, forms, portals, and outside offices. Important details are scattered across channels.

Staff sift through it manually one by one

Your team reads documents, listens to voicemails, matches patients, finds missing information, routes tasks, and updates systems one by one.

Patients get delayed when the work is not complete

One missing record, incomplete form, or insurance issue, can delay the visit, frustrate the patient, disappoint the referrer, and make the claim harder to complete.

From referral received to patient ready.

Carethink turns inbound referrals into prepared patients by automating the patient flow end-to-end.

Nothing sits unnoticed

Your team gets a clear system for contacting referred patients, so referrals do not sit unnoticed after they arrive.

Nothing sits unnoticed

Your team gets a clear system for contacting referred patients, so referrals do not sit unnoticed after they arrive.

The right cases rise first

Carethink highlights referrals that are urgent, aging, or at risk of being dropped, so your staff can focus follow-up where it matters most.

The right cases rise first

Carethink highlights referrals that are urgent, aging, or at risk of being dropped, so your staff can focus follow-up where it matters most.

Leadership has visibility

Carethink shows which referrals turn into scheduled visits and which referrers are driving patient volume.

Leadership has visibility

Carethink shows which referrals turn into scheduled visits and which referrers are driving patient volume.

From referral intake to completed visit, automated with AI.

Carethink automates the work required to prepare each referred patient for the visit.

Capture incoming referrals

Carethink receives referrals from faxes, calls, voicemails, forms, and documents.

Capture incoming referrals

Carethink receives referrals from faxes, calls, voicemails, forms, and documents.

Know what each case needs

Carethink identifies the patient, reason for referral, urgency, missing information, and next step.

Know what each case needs

Carethink identifies the patient, reason for referral, urgency, missing information, and next step.

Close the information gaps

Carethink requests and collects records, forms, insurance requirements, and patient details before they delay care.

Close the information gaps

Carethink requests and collects records, forms, insurance requirements, and patient details before they delay care.

Get patients visit-ready

Carethink tracks follow-ups, routes work, and shows what is still missing before the patient can be seen.

Get patients visit-ready

Carethink tracks follow-ups, routes work, and shows what is still missing before the patient can be seen.

More than software. A partner for AI automation.

Carethink helps your team launch quickly, improve workflows, and expand automation over time.

Easy to connect

Prebuilt connections for fax, email, voicemails, phone, and EHR workflows help incoming work flow into one system with minimal IT lift.

Easy to connect

Prebuilt connections for fax, email, voicemails, phone, and EHR workflows help incoming work flow into one system with minimal IT lift.

Built around your workflow

We train your team on their actual documents and workflows.

Built around your workflow

We train your team on their actual documents and workflows.

Support that stays close

Your team gets direct access to Carethink through a dedicated chat room, so questions and issues are handled by people who know your setup.

Support that stays close

Your team gets direct access to Carethink through a dedicated chat room, so questions and issues are handled by people who know your setup.

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Results that show up in daily operations.

Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.

90%

Referral completion rate

Up from a 50% benchmark

15 min

Referral completion time

Down from an 8-day average

87%

Admin time saved

Across fax and referral work

$18K

Saved per provider annually

From reduced admin work

Results that show up in daily operations.

Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.

90%

Referral completion rate

Up from a 50% benchmark

15 min

Referral completion time

Down from an 8-day average

87%

Admin time saved

Across fax and referral work

$18K

Saved per provider annually

From reduced admin work

Works perfectly alongside the EHR and tools you already use.

Works perfectly alongside the EHR and tools you already use.

Fully operational in days, not months.
Zero IT headaches.

We don't do drawn-out roadmaps or month-long disruptions.

Setup

We connect your systems and get you running in days, not months.

Staff Training

We train your team on their actual documents and workflows.

Support

You get direct access to our team, not a generic ticketing system.

Fully operational in days, not months.
Zero IT headaches.

We don't do drawn-out roadmaps or month-long disruptions.

Setup

We connect your systems and get you running in days, not months.

Staff Training

We train your team on their actual documents and workflows.

Support

You get direct access to our team, not a generic ticketing system.

Secure by design for healthcare

HIPAA compliant

BAA included with every contract.

End-to-end encrypted

AES-256 in transit and at rest.

Secure by design for healthcare

HIPAA compliant

BAA included with every contract.

End-to-end encrypted

AES-256 in transit and at rest.

“Carethink has quickly become one of our most vital tools for organization and efficiency in our practice. Our productivity in all departments has seen a drastic increase.”

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Mike Evans

Project Manager, MERSI

“Carethink has quickly become one of our most vital tools for organization and efficiency in our practice. Our productivity in all departments has seen a drastic increase.”

Image

Mike Evans

Project Manager, MERSI

See Carethink in action

Book a demo to see how Carethink helps your team move patients from referral intake to completed visits.

Book a Demo

See Carethink in action

Book a demo to see how Carethink helps your team move patients from referral intake to completed visits.

Book a Demo