One platform for
referral-to-visit work
One platform for
referral-to-visit work
Carethink automates referrals, faxes, calls, voicemails, and follow-up work so every referred patient is prepared for a visit.
Carethink automates referrals, faxes, calls, voicemails, and follow-up work so every referred patient is prepared for a visit.
AI capabilities inside one product.
Each capability supports the same goal: turning referral work into prepared patients and completed visits.
Fax inbox automation
Carethink classifies incoming faxes, structures and extracts information, and routes them to the right workflow.
Fax inbox automation
Carethink classifies incoming faxes, structures and extracts information, and routes them to the right workflow.
Referral pipeline
Carethink helps your team capture incoming referrals, identify cases that need attention first, and track follow-up.
Referral pipeline
Carethink helps your team capture incoming referrals, identify cases that need attention first, and track follow-up.
Referrer management
Carethink keeps referring providers updated throughout the patient care journey, improving communication and care coordination.
Referrer management
Carethink keeps referring providers updated throughout the patient care journey, improving communication and care coordination.
Voicemail centralization
Carethink centralizes voicemails, transcribes them, summarizes the reason for the call, and turns them into trackable follow-up tasks.
Voicemail centralization
Carethink centralizes voicemails, transcribes them, summarizes the reason for the call, and turns them into trackable follow-up tasks.
Outbound call automation
Carethink’s AI agent autonomously calls outside providers and collects missing patient information from them.
Outbound call automation
Carethink’s AI agent autonomously calls outside providers and collects missing patient information from them.
AI insights
Carethink surfaces operational risks, opportunities, and patterns, showing where work is stuck and where improvements can have the biggest impact.
AI insights
Carethink surfaces operational risks, opportunities, and patterns, showing where work is stuck and where improvements can have the biggest impact.
What changes when the process is automated.
Carethink helps teams move work faster, prepare patients earlier, and give referrers confidence that their patients are being handled.
Streamlined Work
Teams spend less time reading, sorting, chasing, and manually following up.
Streamlined Work
Teams spend less time reading, sorting, chasing, and manually following up.
Happy Patients
Patients arrive prepared, visits start with fewer surprises, and care feels smoother from the beginning.
Happy Patients
Patients arrive prepared, visits start with fewer surprises, and care feels smoother from the beginning.
Growing Referrals
Referring providers know their patients are received, contacted, scheduled, and moved through care without getting lost.
Growing Referrals
Referring providers know their patients are received, contacted, scheduled, and moved through care without getting lost.
More than software. A partner for AI automation.
Carethink helps your team launch quickly, improve workflows, and expand automation over time.
Easy to connect
Prebuilt connections for fax, email, voicemails, phone, and EHR workflows help incoming work flow into one system with minimal IT lift.
Easy to connect
Prebuilt connections for fax, email, voicemails, phone, and EHR workflows help incoming work flow into one system with minimal IT lift.
Built around your workflows
We train your team on their actual documents and workflows.
Built around your workflows
We train your team on their actual documents and workflows.
Support that stays close
Your team gets direct access to Carethink through a dedicated chat room, so questions and issues are handled by people who know your setup.
Support that stays close
Your team gets direct access to Carethink through a dedicated chat room, so questions and issues are handled by people who know your setup.
Results that show up in daily operations.
Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.
90%
Referral completion rate
Up from a 50% benchmark
15 min
Referral completion time
Down from an 8-day average
87%
Admin time saved
Across fax and referral work
$18K
Saved per provider annually
From reduced admin work
Results that show up in daily operations.
Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.
90%
Referral completion rate
Up from a 50% benchmark
15 min
Referral completion time
Down from an 8-day average
87%
Admin time saved
Across fax and referral work
$18K
Saved per provider annually
From reduced admin work
Works perfectly alongside the EHR and tools you already use.
Works perfectly alongside the EHR and tools you already use.
Fully operational in days, not months.
Zero IT headaches.
We don't do drawn-out roadmaps or month-long disruptions.
Setup
We connect your systems and get you running in days, not months.
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Staff Training
We train your team on their actual documents and workflows.
Support
You get direct access to our team, not a generic ticketing system.
Fully operational in days, not months.
Zero IT headaches.
We don't do drawn-out roadmaps or month-long disruptions.
Setup
We connect your systems and get you running in days, not months.
Staff Training
We train your team on their actual documents and workflows.
Support
You get direct access to our team, not a generic ticketing system.
Secure by design for healthcare
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HIPAA compliant
BAA included with every contract.
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End-to-end encrypted
AES-256 in transit and at rest.
Secure by design for healthcare
HIPAA compliant
BAA included with every contract.
End-to-end encrypted
AES-256 in transit and at rest.
“Carethink has quickly become one of our most vital tools for organization and efficiency in our practice. Our productivity in all departments has seen a drastic increase.”
Mike Evans
Project Manager, MERSI
“Carethink has quickly become one of our most vital tools for organization and efficiency in our practice. Our productivity in all departments has seen a drastic increase.”
Mike Evans
Project Manager, MERSI
See Carethink in action
Book a demo to see how Carethink helps your team move patients from referral intake to completed visits.
See Carethink in action
Book a demo to see how Carethink helps your team move patients from referral intake to completed visits.