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AI Surgical Coordinator

Every Surgical Patient Ready Before Surgery Day

You walk into surgery day knowing every case is ready. No calls, no surprises. Your AI Surgical Coordinator collects clearances, labs, records and consents weeks ahead, and alerts your team only when something is still missing.

James CarterCataract surgery · Thursday
All set
  1. 28 days before
    Surgery booked, requirements setAutomatic
  2. 26 days before
    Clearance and labs requestedFax to PCP
  3. 23 days before
    No reply, so AI called the officeAI call
  4. 21 days before
    Clearance and labs receivedBy fax
  5. 14 days before
    Consents signed, instructions sentBy text
  6. 3 days before
    Every requirement inDashboard
  7. Surgery day
    Patient ready

Cases Arrive Incomplete, and Surgeries Slip

  • Coordinators track every case’s clearances, labs, consents and authorizations by hand, on a printed report.

  • Two days before surgery, anesthesia asks for cardiology notes, and the office can’t be reached in time.

  • The surgery center emails that Monday’s cases are still missing documents, and the OR slot goes empty.

Built to Do the Whole Job,
Not Part of It

  • Document readiness tracking

    One view of every upcoming case: what it needs, from the procedure, the surgeon’s rules and the surgery center’s, and what’s already in. Cases still missing something are flagged days before surgery.

  • Anesthesia requirements prediction

    Depending on the case, the anesthesiologist may ask for a cardiology clearance or an EKG, often the day before surgery. AI reads each patient’s history, predicts these requests and collects them up front.

  • Clearance and record collection

    AI finds documents already in the EHR, fax inbox and practice management system. It requests what’s missing from PCP and specialist offices, then calls each office until it arrives.

  • Insurance and authorization

    Insurance and authorization status sit on every case’s checklist, next to the clinical documents, so your team sees both in one place and no case reaches surgery day unconfirmed.

  • Consents

    AI sends consent forms to the patient for e-signature and tracks each one on every case. Unsigned consents are flagged to your team well before surgery day.

  • Intake and pre-op instructions

    AI sends intake forms and pre-op instructions before surgery. For patients who prefer the phone, AI calls them, collects their answers by voice and fills in the form.

What Your Team
Gets Back

Fewer delayed surgeries

Clearances, labs and records are in weeks before surgery day, so cases aren’t at risk at the last minute.

No more chasing

Coordinators stop calling outside offices for every document on every case.

Complete cases for the surgery center

Every case reaches the surgery center with its documents, consents and orders in place.

Less time spent on document work
85%
Staff time back per provider each month
70 hrs
Saved per provider each year
$24K

Works With the EHR and Tools You Already Use

  • NextGen Healthcare
  • eClinicalWorks
  • AdvancedMD
  • Nextech
  • Sightview
Don’t see your EHR? We connect it free of charge

Get Every Surgical Patient Ready, Without Another Hire

Book a demo to meet your AI Coordinators.

hello@carethink.com+1 (617) 941-6144