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Referral Automation

Turn every referral into scheduled appointment

Carethink helps your team capture incoming referrals, identify cases that need attention first, and track follow-up.

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Half of referred patients never get to visit.

The work between receiving a referral and scheduling the patient is fragmented, manual, and difficult to track.

Staff do not always have a clear system to make sure each referral moves forward.

Patients can't wait too long to be contacted.

Management cannot easily see which patients are moving forward and which referrals are stuck.

From referral received to patient scheduled.

Carethink organizes and automates every step required to move each referral into a scheduled visit.

No more referrals get stuck in the queue

Your team gets a clear system for contacting referred patients, so referrals do not sit unnoticed after they arrive.

No more referrals get stuck in the queue

Your team gets a clear system for contacting referred patients, so referrals do not sit unnoticed after they arrive.

You know which referrals need attention first

Carethink highlights referrals that are urgent, aging, or at risk of being dropped, so your staff can focus follow-up where it matters most.

You know which referrals need attention first

Carethink highlights referrals that are urgent, aging, or at risk of being dropped, so your staff can focus follow-up where it matters most.

Management gets visibility into referral conversion

Carethink shows which referrals turn into scheduled visits, and which referrers are driving patient volume.

Management gets visibility into referral conversion

Carethink shows which referrals turn into scheduled visits, and which referrers are driving patient volume.

Built to turn referrals into scheduled visits.

Carethink gives your team the tools to understand each referral, know who needs attention, contact patients faster, and track what's driving patient volume.

Reason for Visit

Carethink identifies the reason for the visit, summarizes the referral, and categorizes the patient’s problem so your team can quickly understand why the patient was referred.

Reason for Visit

Carethink identifies the reason for the visit, summarizes the referral, and categorizes the patient’s problem so your team can quickly understand why the patient was referred.

Urgency and Priority

Carethink highlights referrals that need attention first, including medicaly urgent cases, operational context, and cases at risk of being dropped.

Urgency and Priority

Carethink highlights referrals that need attention first, including medicaly urgent cases, operational context, and cases at risk of being dropped.

Appointment Window

Carethink helps identify when the patient should be seen based on referral details, payer requirements, authorization timing, and your practice rules.

Appointment Window

Carethink helps identify when the patient should be seen based on referral details, payer requirements, authorization timing, and your practice rules.

Patient Follow-Up Queue

Carethink shows which referred patients still need to be contacted, followed up with, or scheduled, so referrals do not sit untouched.

Patient Follow-Up Queue

Carethink shows which referred patients still need to be contacted, followed up with, or scheduled, so referrals do not sit untouched.

Referrer Management

Carethink keeps referring providers updated throughout the patient care journey, improving communication and care coordination.

Referrer Management

Carethink keeps referring providers updated throughout the patient care journey, improving communication and care coordination.

Conversion Tracking

Carethink tracks referrals and conversion by referrer, from receipt to completion, so management can see which referrals are performing well and where referrals are being lost.

Conversion Tracking

Carethink tracks referrals and conversion by referrer, from receipt to completion, so management can see which referrals are performing well and where referrals are being lost.

More than software. A partner for AI automation.

Carethink helps your team launch quickly, improve workflows, and expand automation over time.

Easy to connect

Prebuilt connections for fax, email, voicemails, phone, and EHR workflows help incoming work flow into one system with minimal IT lift.

Built around your workflows

We train your team on their actual documents and workflows.

Support that stays close

Your team gets direct access to Carethink through a dedicated chat room, so questions and issues are handled by people who know your setup.

Learn more

More than software. A partner for AI automation.

Carethink helps your team launch quickly, improve workflows, and expand automation over time.

Easy to connect

Prebuilt connections for fax, email, voicemails, phone, and EHR workflows help incoming work flow into one system with minimal IT lift.

Built around your workflows

We train your team on their actual documents and workflows.

Support that stays close

Your team gets direct access to Carethink through a dedicated chat room, so questions and issues are handled by people who know your setup.

Learn more

Results that show up in daily operations.

Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.

90%

Referral completion rate

Up from a 50% benchmark

15 min

Referral completion time

Down from an 8-day average

87%

Admin time saved

Across fax and referral work

$18K

Saved per provider annually

From reduced admin work

Results that show up in daily operations.

Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.

90%

Referral completion rate

Up from a 50% benchmark

15 min

Referral completion time

Down from an 8-day average

87%

Admin time saved

Across fax and referral work

$18K

Saved per provider annually

From reduced admin work

Works perfectly alongside the EHR and tools you already use.

Epic, Cerner, ECW, AdvancedMD, Nextgen, Nextech Logos

Works perfectly alongside the EHR and tools you already use.

Fully operational in days, not months.
Zero IT headaches.

We don't do drawn-out roadmaps or month-long disruptions.

Setup

We connect your systems and get you running in days, not months.

Staff Training

We train your team on their actual documents and workflows.

Support

You get direct access to our team, not a generic ticketing system.

Fully operational in days, not months.
Zero IT headaches.

We don't do drawn-out roadmaps or month-long disruptions.

Setup

We connect your systems and get you running in days, not months.

Staff Training

We train your team on their actual documents and workflows.

Support

You get direct access to our team, not a generic ticketing system.

Secure by design for healthcare

HIPAA compliant

BAA included with every contract.

End-to-end encrypted

AES-256 in transit and at rest.

Secure by design for healthcare

HIPAA compliant

BAA included with every contract.

End-to-end encrypted

AES-256 in transit and at rest.

The Carethink platform has been a game-changer, it has transformed the way we work, saving our team countless hours.

Yesenia Osorio

Operations Coordinator

The Carethink platform has been a game-changer, it has transformed the way we work, saving our team countless hours.

Yesenia Osorio

Operations Coordinator

See Carethink in action

Book a demo to see how Carethink helps your team move patients from referral intake to completed visits.

Book a Demo

See Carethink in action

Book a demo to see how Carethink helps your team move patients from referral intake to completed visits.

Book a Demo

Turn every referral into scheduled appointment

Turn every referral into scheduled appointment

Half of referred patients never get to visit.

The work between receiving a referral and scheduling the patient is fragmented, manual, and difficult to track.

Staff do not always have a clear system to make sure each referral moves forward.

Patients can't wait too long to be contacted.

Management cannot easily see which patients are moving forward and which referrals are stuck.

From referral received to patient scheduled.

No more referrals get stuck in the queue

No more referrals get stuck in the queue

You know which referrals need attention first

You know which referrals need attention first

Management gets visibility into referral conversion

Management gets visibility into referral conversion

Built to turn referrals into scheduled visits.

Reason for Visit

Reason for Visit

Urgency and Priority

Urgency and Priority

Appointment Window

Appointment Window

Patient Follow-Up Queue

Patient Follow-Up Queue

Referrer Management

Referrer Management

Conversion Tracking

Conversion Tracking

More than software. A partner for AI automation.

Easy to connect

Built around your workflows

Support that stays close

More than software. A partner for AI automation.

Easy to connect

Built around your workflows

Support that stays close

Results that show up in daily operations.

Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.

Results that show up in daily operations.

Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.

Works perfectly alongside the EHR and tools you already use.

Works perfectly alongside the EHR and tools you already use.

Fully operational in days, not months. Zero IT headaches.

We don't do drawn-out roadmaps or month-long disruptions.

Setup

Staff Training

Support

Fully operational in days, not months. Zero IT headaches.

We don't do drawn-out roadmaps or month-long disruptions.

Setup

Staff Training

Support

Secure by design for healthcare

HIPAA compliant

BAA included with every contract.

End-to-end encrypted

AES-256 in transit and at rest.

Secure by design for healthcare

HIPAA compliant

BAA included with every contract.

End-to-end encrypted

AES-256 in transit and at rest.

The Carethink platform has been a game-changer, it has transformed the way we work, saving our team countless hours.

The Carethink platform has been a game-changer, it has transformed the way we work, saving our team countless hours.

See Carethink in action

See Carethink in action

Fully operational in days, not months.
Zero IT headaches.

Fully operational in days, not months.
Zero IT headaches.