Skip to content
CarethinkCarethink
Menu

AI Referral Coordinator

Every Referral Triaged and Ready to Book

The patients who need you most are seen first, and no one slips through the cracks. Your AI Referral Coordinator works each referral the moment it arrives: it verifies insurance, sets urgency and a booking deadline, and creates the chart.

New referrals, ranked by AIToday

Emergent1referral

  • D. BrooksRetinal detachmentSee today
Sent to staff

Urgent2referrals

  • Ana RiveraGlaucomaSee by Oct 14
  • M. ChenCataractSee by Oct 16

Routine2referrals

  • L. GomezCataract consultSee by Nov 3
  • R. PatelBlepharoplastySee by Nov 7
Insurance verified · Charts created · Ready to book

Half of Referred Patients Never Complete a Visit

  • The work between receiving a referral and booking the patient is fragmented, manual and hard to track.

  • Urgent cases wait in the same queue as routine ones.

  • Leaders cannot see which referrals are stuck, or which referrers are sending fewer patients.

Built to Do the Whole Job,
Not Part of It

  • Reason for visit

    AI reads each referral the moment it arrives, summarizes it and categorizes the patient’s problem, so anyone on your team can see at a glance why the patient was sent.

  • Urgency and priority

    AI flags each referral emergent, urgent, high or routine. The queue is ordered so cases at risk of being missed are followed up first, and emergent cases go straight to staff.

  • Booking deadline

    AI sets the date each patient must be booked by, from the referral, payer requirements, authorization timing and your practice’s rules, so no referral waits past its window.

  • Insurance coverage

    AI verifies coverage as soon as the referral arrives and flags eligibility issues, so your team can resolve them before the patient is booked, not at check-in.

  • Chart creation

    AI creates the new patient’s chart in your EHR from the referral, so your team doesn’t set it up by hand and the chart is ready before the first visit.

  • Referrer updates

    AI keeps referring providers informed as their patient is contacted, booked and seen, so they know the patient is in good hands and keep sending patients to you.

What Your Team
Gets Back

Nothing sits unnoticed

Every referral is worked the moment it arrives, so none sit in a pile after they come in.

The right cases rise first

Urgent, aging and at-risk referrals go to the top, with full context for your staff.

Leadership has visibility

See which referrals become visits and which referrers drive patient volume.

Less time spent on document work
85%
Staff time back per provider each month
70 hrs
Saved per provider each year
$24K

Works With the EHR and Tools You Already Use

  • NextGen Healthcare
  • eClinicalWorks
  • AdvancedMD
  • Nextech
  • Sightview
Don’t see your EHR? We connect it free of charge

Get Every Surgical Patient Ready, Without Another Hire

Book a demo to meet your AI Coordinators.

hello@carethink.com+1 (617) 941-6144