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AI Fax Inbox

AI Fax Inbox

Take fax processing off your team’s plate

Take fax processing off your team’s plate

Carethink reads incoming faxes, identifies what they are, extracts key information, and routes them to the right team so documents are processed faster and fewer items are missed.

Carethink reads incoming faxes, identifies what they are, extracts key information, and routes them to the right team so documents are processed faster and fewer items are missed.

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Manual fax work creates blind spots and missed documents.

Staff must manually review and route every incoming fax, consuming hours and increasing the risk that important documents are overlooked.

Staff must manually review and route every incoming fax, consuming hours and increasing the risk that important documents are overlooked.

You receive 1,000 faxes per provider every month.

Staff have to manually sort and route each fax.

This takes a lot of time and faxes are still missed and misrouted.

Faxes processed faster with fewer missed documents.

Carethink automatically identifies, routes, and uploads incoming faxes, reducing manual work and keeping every document moving.

Less time spent sorting faxes manually

Your team no longer has to manually review every fax to figure out what it is or where it belongs.

Less time spent sorting faxes manually

Your team no longer has to manually review every fax to figure out what it is or where it belongs.

Fewer faxes delayed or misrouted

Faxes are sent to the right person, department, or workflow faster, so important documents are less likely to sit unnoticed.

Fewer faxes delayed or misrouted

Faxes are sent to the right person, department, or workflow faster, so important documents are less likely to sit unnoticed.

Less manual EHR upload of documents

Documents are matched to the right patient chart and uploaded into the EHR, so staff spend less time filing and organizing faxes.

Less manual EHR upload of documents

Documents are matched to the right patient chart and uploaded into the EHR, so staff spend less time filing and organizing faxes.

Everything your team needs to automate fax processing.

From categorization to EHR upload, Carethink handles the manual fax work your staff spends hours on today.

Fax Categorization

Carethink identifies the type of each incoming fax and places it into the right folder, such as referrals, medical records, clearances, prior authorizations, or other document types.

Fax Categorization

Carethink identifies the type of each incoming fax and places it into the right folder, such as referrals, medical records, clearances, prior authorizations, or other document types.

Patient Matching

Carethink matches each fax to the correct patient using patient data from your EHR, so documents are connected to the right chart.

Patient Matching

Carethink matches each fax to the correct patient using patient data from your EHR, so documents are connected to the right chart.

Fax Routing

Carethink sends each fax to the right team, department, or workflow based on the document type and your practice rules.

Fax Routing

Carethink sends each fax to the right team, department, or workflow based on the document type and your practice rules.

Fax Summarization

Carethink summarizes each fax so your staff can quickly understand what it is about without reading through long documents page by page.

Fax Summarization

Carethink summarizes each fax so your staff can quickly understand what it is about without reading through long documents page by page.

Data Extraction

Carethink extracts the fields that matter for each fax category, so your staff can instantly find the information they need without searching through the document manually.

Data Extraction

Carethink extracts the fields that matter for each fax category, so your staff can instantly find the information they need without searching through the document manually.

EHR Upload

Carethink uploads each document into the correct patient chart and EHR category, so your staff does not have to manually file every fax.

EHR Upload

Carethink uploads each document into the correct patient chart and EHR category, so your staff does not have to manually file every fax.

More than software. A partner for AI automation.

Carethink helps your team launch quickly, improve workflows, and expand automation over time.

Easy to connect

Prebuilt connections for fax, email, voicemails, phone, and EHR workflows help incoming work flow into one system with minimal IT lift.

Built around your workflows

We train your team on their actual documents and workflows.

Support that stays close

Your team gets direct access to Carethink through a dedicated chat room, so questions and issues are handled by people who know your setup.

Learn more

More than software. A partner for AI automation.

Carethink helps your team launch quickly, improve workflows, and expand automation over time.

Easy to connect

Prebuilt connections for fax, email, voicemails, phone, and EHR workflows help incoming work flow into one system with minimal IT lift.

Built around your workflows

We train your team on their actual documents and workflows.

Support that stays close

Your team gets direct access to Carethink through a dedicated chat room, so questions and issues are handled by people who know your setup.

Learn more

Results that show up in daily operations.

Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.

90%

Referral completion rate

Up from a 50% benchmark

15 min

Referral completion time

Down from an 8-day average

87%

Admin time saved

Across fax and referral work

$18K

Saved per provider annually

From reduced admin work

Results that show up in daily operations.

Carethink offloads repetitive admin work from your team, so they can focus on higher-value work that improves patient flow, strengthens relationships, and moves the practice forward.

90%

Referral completion rate

Up from a 50% benchmark

15 min

Referral completion time

Down from an 8-day average

87%

Admin time saved

Across fax and referral work

$18K

Saved per provider annually

From reduced admin work

Works perfectly alongside the EHR and tools you already use.

Epic, Cerner, ECW, AdvancedMD, Nextgen, Nextech Logos

Works perfectly alongside the EHR and tools you already use.

Epic, Cerner, ECW, AdvancedMD, Nextgen, Nextech Logos

Fully operational in days, not months.
Zero IT headaches.

We don't do drawn-out roadmaps or month-long disruptions.

Setup

We connect your systems and get you running in days, not months.

Staff Training

We train your team on their actual documents and workflows.

Support

You get direct access to our team, not a generic ticketing system.

Fully operational in days, not months.
Zero IT headaches.

We don't do drawn-out roadmaps or month-long disruptions.

Setup

We connect your systems and get you running in days, not months.

Staff Training

We train your team on their actual documents and workflows.

Support

You get direct access to our team, not a generic ticketing system.

Secure by design for healthcare

HIPAA compliant

BAA included with every contract.

End-to-end encrypted

AES-256 in transit and at rest.

Secure by design for healthcare

HIPAA compliant

BAA included with every contract.

End-to-end encrypted

AES-256 in transit and at rest.

Carethink helps us process faxes much faster and gives us better visibility into what needs attention.

Hugh Glatts

Chief Executive Officer

mersi logo

Carethink helps us process faxes much faster and gives us better visibility into what needs attention.

Hugh Glatts

Chief Executive Officer

mersi logo

See Carethink in action

Book a demo to see how Carethink helps your team move patients from referral intake to completed visits.

Book a Demo

See Carethink in action

Book a demo to see how Carethink helps your team move patients from referral intake to completed visits.

Book a Demo